Top 10 Best Banks In Kenya

Equity Bank of Kenya again tops the list of the Top 10 Banks In Kenya with the group holding Tier 1 capital of $1.5bn, assets of $11.7bn, and profits of $364m. Second is the KCB group. Both banks are consolidated at the group level, where their results include assets outside their principal country.

The Top 10 Banks in Kenya 2023

1. Equity Bank
2. KCB Bank
3. Cooperative Bank
4. Standard Chartered Bank
5. Absa Bank
6. Commercial Bank of Africa (CBA)
7. I&M Bank
8. Diamond Trust Bank (DTB)
9. NCBA Bank
10. Gulf African Bank
11. National Bank of Kenya
12. Stanbic Bank Kenya
13. Credit Bank
14. Prime Bank
15. Family Bank

1.Equity Bank

As of 2023, Equity Bank Group was the strongest bank in Kenya and the leading Bank in Kenya in terms of of Tier 1 capital, which reached approximately 1.44 billion U.S. dollars.

Equity Bank’s recognition reflects the bank’s unwavering commitment to creating a sustainable financial model and solidifying its position as an industry leader. In 2023, Equity Bank secured the top spot in multiple categories, showcasing its exceptional performance across various sectors

To open an Equity Bank account with a phone number dial USSD *247#

This is a mobile banking service offered through a short code *247 #. It is now available through all Telcos in the country (Equitel, Airtel, Telkom & Safaricom). The USSD solution enables our customers with any mobile device, gain access to financial services regardless of the device make or sophistication.

Contacts:

• Visit any Equity branch or any branded Equity Agent near you.
• Call 100 from your Equitel line for free.
• Call 0763 000 000 from any other mobile network or
• Email; info@equitybank.co.ke
• To contact Equity Bank on WhatsApp,  – Save the number 0763000000 on your phone and start chatting with EVA or Click https://bit.ly/EquityVirtualAssistant.
• Facebook Messenger – Search EquityEva or Click https://facebook.com/EquityEva.
• Telegram – Search @Equitychatbot or Click https://bit.ly/EvaTelegramChatbot.
• Website:equitygroupholdings.com/ke

2.KCB Bank

Second strongest and best Bank inKenya is the KCB group. Both KCB and Equity are consolidated at group level, where their results include assets outside their principal country. KCB’s in-country Kenya Commercial Bank would be by itself the country’s biggest with $718m in capital.

Subsequently, the bank has emerged as a true lender of purpose as its assets grew to Sh2.1 trillion while it posted Sh30.7 billion in net profit for the nine months ending September 30 2023.

In 1970, the government acquired 100 percent of the shareholding in NGB to take full control of the largest commercial bank in Kenya. NGB was then renamed Kenya Commercial Bank (KCB)

KCB Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the national banking regulator. The bank has also been running Agency banking model.

Contacts

• Contact Centre:
  +254711087000
  +254732187000
  +254202287001
• Whatsapp line:
  +254711087087
• Card Support:
  +254711087222
• Email:contactcentre@kcbgroup.com
• SMS: 22522

3.Cooperative Bank of Kenya

The Co-operative Bank of Kenya is the third leading bank in Kenya and is listed on the Nairobi Securities Exchange

Co-operative Bank in Kenya was established in 1966, initially as a cooperative society. The banking license was granted in 1968. The Kenya Government directed all cooperative societies in the country to transfer their deposits to the Co-operative Bank of Kenya and that all cooperatives buy the bank’s shares.

The bank’s sole shareholder is the Co-operative Bank Finance plc. The sole shareholder of the Co-operative Bank Finance plc is the Co-operative Bank Holdings Ltd which is a private company limited by share capital.

Cooperative Bank provides a wide array of services, including personal and business accounts, loans, mortgages, asset finance, and trade finance.

Contacts

• Call Center Numbers: 020-2776000, 0703027000
• Email: customerservice@co-opbank.co.ke
• Whatsapp: +254736690101
• SMS: 16111

4.Standard Chartered Bank

Standard Chartered Kenya, whose official name is Standard Chartered Bank Kenya Limited, but is sometimes referred to as Stanchart Kenya, is a commercial bank in Kenya. It is a subsidiary of the British multinational financial conglomerate headquartered in London, United Kingdom, known as Standard Chartered.

The bank has been facing a challenging environment globally due to the ongoing economic uncertainty, regulatory changes and increased competition. As a result, Standard Chartered has been focused on reducing costs and improving efficiency in order to improve its financial performance.

Standard Chartered Bank offers several services, including personal and business accounts, credit cards, loans, wealth management, and foreign exchange services.

Contact

• Client Service Lines:

+254 20 329 3900
+254 703 093 900

• Address:

Client Contact Centre, Standard Chartered@Chiromo,
Level 4, 48 Westland’s Road
P.O.Box 30003-00100
Nairobi, Kenya

• Hours of Operation:24 Hours a day
• E-mail:Ke.Service@sc.com

5.ABSA Bank

Absa, formerly known as Barclays Bank of Kenya, is a reputable financial institution with a long-standing presence in Kenya. It offers a diverse range of banking products and services, including personal and business accounts, loans, mortgages, credit cards, and investment opportunities.

Absa Group Limited, commonly known simply as Absa and formerly the Amalgamated Banks of South Africa until 2005 and Barclays Africa Group Limited until 2018, is a multinational banking and financial services conglomerate based in Johannesburg, South Africa and listed on the Johannesburg Stock Exchange.

Contacts

6.Commercial Bank Of Africa (CBA)

NCBA Bank Kenya, whose full name is NCBA Bank Kenya Plc, is a commercial bank in Kenya. It is licensed by the Central Bank of Kenya, the country’s central bank and national banking regulator.
Through the merger, the combined group, NCBA Group, was to consolidate their banking business. This led to the transfer of business to one entity renamed NCBA Bank Kenya Limited.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does

Contacts

• Mara Rd. Upper-hill P.O Box 44599-00100, Nairobi Kenya
• Customer Contact Centre Tel: +254 20 2884444
• Toll Free Number: 0800 720 444
• Mobile: +254 711 056444/+254 732 156444
• Whistleblow Line (Toll Free): 0800722626
• Toll Free Fax: 00800007788
• Customer Care Contact Tel: +254 20 2884444 Mobile: +254 711 056444/+254 732 156444

7.I&M Bank

I&M Bank is a prominent player in Kenya’s banking sector, offering a comprehensive suite of financial solutions to individuals, businesses, and corporates.

The bank provides services such as personal and business accounts, loans, mortgages, trade finance, treasury services, and wealth management. I&M Bank has a strong focus on international banking, facilitating seamless cross-border transactions and foreign currency services.

Contacts

24-hour Call Centre

• +254 719 088 000
• +254 20 322 1000
• +254 732 100 000
• +0800721088 (Toll Free – Card Enquiries)

Customer Care

• customercare@imbank.co.ke
• callcentre@imbank.co.ke

Postal address

• I&M Bank
  P.O BOX 30238-00100
  NAIROBI, GPO
  KENYA.

8.Diamond Trust Bank (DTB)

Diamond Trust Bank Group, in short DTB Group, is an African banking group active in Burundi, Kenya, Tanzania, and Uganda.

Diamond Trust Bank (DTB) has established a strong presence in Kenya and other East African countries, offering many banking services to individuals, businesses, and institutions.

Contact

• Cell: 0719 031 888 / 0732 121 888​
• Email: contactcentre@dtbafrica.com
• Address: DTB Centre, Mombasa Road

9.NCBA Bank

Same as CBA

10.Gulf African Bank

Gulf African Bank is a leading Islamic bank in Kenya, offering Sharia-compliant financial solutions to individuals and businesses. The bank provides Islamic banking products such as Murabaha, Ijarah, Musharakah, and Wakala, ensuring that customers can access banking services that align with their faith.